Accessibility Statement

Our Commitment to Digital Inclusion

At JoeThorntonRoofing.com, we are dedicated to providing an optimized and fully accessible experience for all our website visitors. We have implemented various measures to ensure that our website is easily accessible, whether visitors are using assistive technologies like screen readers, magnifiers, or other tools to navigate the site.

This website undergoes regular monitoring and testing by AudioEye, a third-party provider specializing in Web Accessibility testing and monitoring. Automated testing results are reported by AudioEye in our dedicated portal. Additionally, should JoeThorntonRoofing.com engage AudioEye for expert review, remediation, and user testing by individuals with disabilities, AudioEye either addresses any identified issues directly or provides a Source Feedback Report (SFR) for our team to remediate. AudioEye continues to enhance and refine its solutions over time.

AudioEye Trusted Certification

The AudioEye Trusted Certification seal is a testament to our commitment to accessibility and digital inclusion. This certification process involves both automated and expert reviews, remediation, and user testing to align with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. JoeThorntonRoofing.com and AudioEye are actively working together to maintain compliance with these criteria and ensure a seamless user experience for all visitors.

AudioEye certifies that JoeThorntonRoofing.com has engaged their services to help us meet the WCAG 2.2 Level AA Success Criteria.

Testing Protocols

AudioEye utilizes the following tools in testing our website:

  • The latest and two previous versions of any standards-compliant desktop web browser with over 5% market share
  • Web-based assistive technologies, including screen readers (e.g., JAWS, NVDA, and VoiceOver), magnification tools, voice dictation, and keyboard-only navigation, widely used within the disability community

Web Accessibility Guidelines

JoeThorntonRoofing.com references the Web Content Accessibility Guidelines (WCAG) 2.2 to ensure that our web content is accessible to individuals with disabilities and user-friendly for everyone. These globally recognized guidelines, recommended by the World Wide Web Consortium, include three levels of accessibility (A, AA, and AAA). We adhere to Level AA to provide a high standard of accessibility.

Feedback and Assistance

We value your feedback. If you encounter any issues accessing content or services on JoeThorntonRoofing.com, we encourage you to reach out to our Help Desk. AudioEye is available to assist with any accessibility concerns and help troubleshoot related issues.

AudioEye Visual Toolkit

In addition to the above strategies, we offer a complimentary website personalization tool, the AudioEye Visual Toolkit, which allows users to customize their experience. If the toolkit is not enabled by default, it can be activated by selecting the “Activate AudioEye Toolkit” button. Once enabled, the Accessibility icon will appear on every page, allowing users to interact with the toolkit.

Core Features of the AudioEye Visual Toolkit:

  • Visual Display Customization: Tailor the visual appearance of the website to your needs.
  • Page Navigation: Navigate easily by elements or content hierarchy.
  • Help Desk Access: Report any accessibility or usability concerns directly.

Third-Party Websites

Throughout JoeThorntonRoofing.com, we may link to third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to share news and information about our services. While we strive to ensure accessibility, these third-party sites are not under our control and may present challenges for individuals with disabilities.

For more information, please refer to the accessibility policies of these platforms:

We are committed to improving our website’s accessibility and user experience continually and welcome your input to help us achieve this goal.